{"id":1257,"date":"2021-11-16T16:18:35","date_gmt":"2021-11-16T15:18:35","guid":{"rendered":"https:\/\/kreda.engstudio.com.hr\/?p=1257"},"modified":"2025-04-25T18:31:28","modified_gmt":"2025-04-25T17:31:28","slug":"online-tecaj-za-turisticke-djelatnike","status":"publish","type":"post","link":"https:\/\/kreda.engstudio.com.hr\/index.php\/2021\/11\/16\/online-tecaj-za-turisticke-djelatnike\/","title":{"rendered":"Online te\u010daj za turisti\u010dke djelatnike"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1258 aligncenter\" src=\"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2021\/11\/receptionists-g7ec7ad74b_640.jpg\" alt=\"\" width=\"412\" height=\"275\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><strong>Specijalizirane edukacije engleskog jezika za turisti\u010dke djelatnike<\/strong><\/span><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>VRSTA TE\u010cAJA<\/strong>: individualni\/grupni <strong>online<\/strong> te\u010daj<\/p>\n<p><strong>BROJ POLAZNIKA:<\/strong> 1\/3-5<\/p>\n<p><strong>TRAJANJE SATA<\/strong>: 45&#8242;<\/p>\n<p><strong>BROJ SATI: <\/strong>16<\/p>\n<p><strong>TERMINI<\/strong>: prema dogovoru<\/p>\n<p><strong>CIJENA<\/strong>: 336 eur individualni\/ 168 eur\u00a0 <strong>po polazniku za grupni\u00a0<\/strong><\/p>\n<p><strong>CILJNA SKUPINA:<\/strong> stalni zaposlenici i sezonski radnici.<\/p>\n<p><strong>FORMAT EDUKACIJE:<\/strong>\u00a0 intenzivni seminar za individualce ili manje i srednje skupine koji se odr\u017eava online kao dio pripreme za sezonu.<\/p>\n<p>&nbsp;<\/p>\n<p>Te\u010daj oprema Va\u0161e zaposlenike s <b>frazama<\/b> <b>i<\/b> <b>gotovim<\/b><b>\/<\/b><b>kompletnim<\/b> <b>dijalozima<\/b><b> koji se <\/b><b>odmah<\/b> <b>mogu<\/b> <b>koristiti<\/b><b> u <\/b><b>stvarnim<\/b> <b>situacijama<\/b><b>.<\/b><\/p>\n<p>Kroz 16-satni online te\u010daj (4 dana po 4 \u0161kolska sata) prolazimo kroz <b><i>small talk<\/i><\/b> pri dolasku gosta<b>, <\/b><b>registriranje<\/b> <b>gosta<\/b> <b>na<\/b> <b>recepciji<\/b> <b>ili<\/b> <b>telefonske<\/b> <b>rezervacije<\/b> te <strong>uobi\u010dajenu komunikaciju<\/strong> s gostima za vrijeme njihovog boravka (\u017ealbe, preporuke restorana i mjesta za obilazak, davanje uputa i sli\u010dno).<\/p>\n<p><strong>Prilago\u0111avamo te\u010daj va\u0161im potrebama<\/strong> kada god je to potrebno (informacije o kraju, lokalni specijaliteti i sl.).<\/p>\n<p><b>**Pretpostavka<\/b><b> za <\/b><b>uspje\u0161no<\/b> <b>provo\u0111enje<\/b> <b>te\u010daja<\/b><b> je <\/b><b>osnovno<\/b> <b>poznavanje<\/b> <b>vokabulara<\/b> <b>engleskog<\/b> <b>jezika<\/b><b>.<\/b><\/p>\n<h3><\/h3>\n<h3 style=\"text-align: center;\"><span style=\"color: #ff9900;\">DODANA VRIJEDNOST NA\u0160E EDUKACIJE<\/span><\/h3>\n<p><b>Dodanu vrijednost<\/b> na\u0161e edukacije za Va\u0161u kompaniju mo\u017ee se objasniti sukladno <b>balance scorecard<\/b> metodologiji. Prve tri razine imaju sljede\u0107e pozitivne efekte:<\/p>\n<p>(1)<b>ZAPOSLENICI<\/b> \u2013 specijalizirane edukacije pove\u0107ava zadovoljstvo djelatnika \u0161to smanjuje \u201eturn-over\u201c zaposlenika i smanjuje zahtjeve za pove\u0107anjem pla\u0107a<\/p>\n<p>(2)<b>INTERNI PROCESI<\/b> \u2013 standardizacija komunikacije i opho\u0111enja sa gostima smanjuje operativne rizike i pove\u0107ava efikasnost<\/p>\n<p>(3)<b>GOSTI<\/b> \u2013 kvalitetnija komunikacija sa gostima pove\u0107ava zadovoljstvo gostiju, \u0161to rezultira ve\u0107im povratkom gostiju i boljim ocjenama (npr. booking.com)<\/p>\n<p>Zajedno pozitivno utje\u010du na \u010detvrtu razinu \u2013 <b>FINANCIJSKI REZULTAT<\/b> \u2013 kroz smanjenje rashoda, smanjenje rizika i pove\u0107anje prihoda.<\/p>\n<h2 style=\"text-align: center;\"><strong>KONTAKTIRAJTE NAS:<\/strong><\/h2>\n<p style=\"text-align: center;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f79-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"79\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/posts\/1257#wpcf7-f79-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"79\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f79-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Va\u0161e ime (obavezno popuniti)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Va\u0161 email (obavezno popuniti)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Va\u0161 broj mobilnog telefona (obavezno popunti)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-572\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-572\" \/><\/span> <\/label>\n<\/p>\n<p><label> Naslov<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Va\u0161a poruka<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Po\u0161alji\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Specijalizirane edukacije engleskog jezika za turisti\u010dke djelatnike \u00a0 VRSTA TE\u010cAJA: individualni\/grupni online te\u010daj BROJ POLAZNIKA: 1\/3-5 TRAJANJE SATA: 45&#8242; BROJ SATI: 16 TERMINI: prema dogovoru CIJENA: 336 eur individualni\/ 168 eur\u00a0 po polazniku za grupni\u00a0 CILJNA SKUPINA: stalni zaposlenici i sezonski radnici. FORMAT EDUKACIJE:\u00a0 intenzivni seminar za individualce ili manje i srednje skupine koji&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1257","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"Priprema za turisti\u010dku sezonu 2022.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Mihajla\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/kreda.engstudio.com.hr\/index.php\/2021\/11\/16\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"KREDA online te\u010dajevi\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Online te\u010daj za turisti\u010dke djelatnike| KREDA online te\u010dajevi\" \/>\n\t\t<meta property=\"og:description\" content=\"Priprema za turisti\u010dku sezonu 2022.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/kreda.engstudio.com.hr\/index.php\/2021\/11\/16\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2021\/11\/receptionists-g7ec7ad74b_640.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2021\/11\/receptionists-g7ec7ad74b_640.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t\t<meta property=\"og:image:height\" content=\"427\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2021-11-16T15:18:35+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-04-25T17:31:28+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/kredaonlineenglish\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Online te\u010daj za turisti\u010dke djelatnike| KREDA online te\u010dajevi\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Priprema za turisti\u010dku sezonu 2022.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2019\/09\/chalk-791173_1920-2.jpg\" \/>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Online te\u010daj za turisti\u010dke djelatnike| KREDA online te\u010dajevi","description":"Priprema za turisti\u010dku sezonu 2022.","canonical_url":"https:\/\/kreda.engstudio.com.hr\/index.php\/2021\/11\/16\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"en_US","og:site_name":"KREDA online te\u010dajevi","og:type":"article","og:title":"Online te\u010daj za turisti\u010dke djelatnike| KREDA online te\u010dajevi","og:description":"Priprema za turisti\u010dku sezonu 2022.","og:url":"https:\/\/kreda.engstudio.com.hr\/index.php\/2021\/11\/16\/","og:image":"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2021\/11\/receptionists-g7ec7ad74b_640.jpg","og:image:secure_url":"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2021\/11\/receptionists-g7ec7ad74b_640.jpg","og:image:width":"640","og:image:height":"427","article:published_time":"2021-11-16T15:18:35+00:00","article:modified_time":"2025-04-25T17:31:28+00:00","article:publisher":"https:\/\/www.facebook.com\/kredaonlineenglish","twitter:card":"summary","twitter:title":"Online te\u010daj za turisti\u010dke djelatnike| KREDA online te\u010dajevi","twitter:description":"Priprema za turisti\u010dku sezonu 2022.","twitter:image":"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2019\/09\/chalk-791173_1920-2.jpg"},"aioseo_meta_data":{"post_id":"1257","title":"Online te\u010daj za turisti\u010dke djelatnike| #site_title","description":"Priprema za turisti\u010dku sezonu 2022.","keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":"https:\/\/kreda.engstudio.com.hr\/index.php\/2021\/11\/16\/","og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"attach","og_image_url":"https:\/\/kreda.engstudio.com.hr\/wp-content\/uploads\/2021\/11\/receptionists-g7ec7ad74b_640.jpg","og_image_width":"640","og_image_height":"427","og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"Article","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"}}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2021-11-16 15:01:51","updated":"2025-06-04 12:58:43","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/kreda.engstudio.com.hr\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/kreda.engstudio.com.hr\/index.php\/category\/uncategorized\/\" title=\"Uncategorized\">Uncategorized<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tOnline te\u010daj za turisti\u010dke djelatnike\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/kreda.engstudio.com.hr"},{"label":"Uncategorized","link":"https:\/\/kreda.engstudio.com.hr\/index.php\/category\/uncategorized\/"},{"label":"Online te\u010daj za turisti\u010dke djelatnike","link":"https:\/\/kreda.engstudio.com.hr\/index.php\/2021\/11\/16\/online-tecaj-za-turisticke-djelatnike\/"}],"_links":{"self":[{"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/posts\/1257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/comments?post=1257"}],"version-history":[{"count":11,"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/posts\/1257\/revisions"}],"predecessor-version":[{"id":1658,"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/posts\/1257\/revisions\/1658"}],"wp:attachment":[{"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/media?parent=1257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/categories?post=1257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kreda.engstudio.com.hr\/index.php\/wp-json\/wp\/v2\/tags?post=1257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}